- We ship from either The Netherlands or United Kingdom depending on where you are ordering from.
- All orders are shipped using Standard Shipping.
- We are not responsible for delays after package has been accepted by shipping carrier.
- Orders are shipped within 1-2 working day's Monday - Friday excluding bank holidays.
- Orders placed on Saturday and Sunday are processed on the following Monday.
- Royal Mail collect from our UK distribution centre Monday - Thursday.
- If there is a delay in shipment or if a product is temporarily out of stock we will notify you right away via email or telephone.
- EU orders are dispatched from our Netherlands base, therefore there are no taxes & duties to pay.
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We are not responsible for any import fees such as taxes, custom duties, import fee's assessed by destination country.